After a break-in, the call usually comes within an hour or two of the police leaving. The customer needs the door secured and an itemised receipt for the insurance claim.
What I do first: secure the property. Even if the door has been forced, in most cases I can fit a new lock to the existing door rather than replacing the whole door, which keeps the insurance settlement reasonable.
What I fit: TS007 3-star anti-snap cylinder for a uPVC front, or BS3621 5-lever mortice for a timber front. These are the standards UK home insurance policies commonly reference after a forced-entry claim, but specific wordings vary, so confirm your own policy before booking.
What you get: a working door, a written receipt itemising the parts and labour separately, the lock standard rating clearly stated, and the lock model recorded. Most insurers ask for this level of detail to settle a claim; if yours wants anything extra, tell me on the phone and I will write it in.
What it costs: an all-in price quoted on the phone before I leave Brewood. The rate is set by day and time of call (daytime, out-of-hours, weekend or bank holiday) but it is fixed once quoted, with no call-out fee on top. After-burglary work has a known shape so I can quote it tightly.